IELTS General Writing Task #3

Tip: Think about what details you can give before you start writing.

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir,

You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company.

Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.

Dear Sir,

I am a regular passenger with your airline as I have to fly between London and Paris three times a month for work. Unfortunately last month, on the 12th February, my luggage was misplaced by your airline on my return journey to Heathrow.

My luggage consisted of one large, black Samsonite suitcase with a combination lock. It is not very distinctive, though it does have a sticker with my details on the top. At this point I have already had to buy replacements for my clothes which were in the case. However, I had a number of designer suits which I would be keen to get back.

I have spoken to staff in the lost luggage department at Heathrow Airport. However, they advised me to contact the airline. I therefore request an update on finding my suitcase and if my suitcase is considered permanently lost, information about how I begin a claim against the airline.

Yours faithfully,

(159 words)

Useful Language

my luggage was misplaced – a more formal way to say someone lost something

return journey – the part of a journey where you go back to where you started

combination lock – a lock that works by moving numbers into the correct position

distinctive – looking different to similar things

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